



Top Rated
Top Rated
Top Rated
Top Rated
Nafisa Ahmed
Nafisa Ahmed
Nafisa Ahmed
Nafisa Ahmed
Project Manager
4.9
English
4.9
English
4.9
English
4.9
English
About me
About me
I am a proactive and technically proficient Salesforce Administrator with a passion for optimizing CRM platforms through effective data management, system integration, and automation. My experience at Artsy and PSIAMS has equipped me with a deep understanding of Salesforce's Sales Cloud, Service Cloud, and a range of declarative automation tools, allowing me to enhance operational efficiency and user experience across teams. Skilled in administering Salesforce environments, providing user training, and leading technical improvements, I am committed to driving impactful CRM strategies and fostering continuous learning and development within dynamic organizational settings.
I am a proactive and technically proficient Salesforce Administrator with a passion for optimizing CRM platforms through effective data management, system integration, and automation. My experience at Artsy and PSIAMS has equipped me with a deep understanding of Salesforce's Sales Cloud, Service Cloud, and a range of declarative automation tools, allowing me to enhance operational efficiency and user experience across teams. Skilled in administering Salesforce environments, providing user training, and leading technical improvements, I am committed to driving impactful CRM strategies and fostering continuous learning and development within dynamic organizational settings.
Skills
Skills



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0



Declarative Automation and Custom Development
I am skilled in creating efficient data systems through declarative automation using tools like Flows, Process Builder, and developing with Apex and Lightning Web Components. This skill set enables me to implement scalable solutions and custom developments that enhance operational efficiency and user experience within the Salesforce environment.
5.0



User Training, Support, and Documentation
I have built and maintained detailed technical documentation, ensuring that users are well-informed and equipped to utilize the platform effectively, which underscores my commitment to fostering user competency and system adoption.
5.0



Salesforce Platform Administration and Integration
I have spearheaded Salesforce integration projects, ensuring seamless data transfer and operational coherence between various platforms and clouds. My expertise includes managing user profiles, permissions, security settings, and conducting Salesforce platform administration tasks like automations, reporting, dashboards, and integrations, demonstrating my ability to maintain system integrity and compliance while optimizing platform functionality.
5.0
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